Refund Policy

Thank you for choosing our School Management Software. We are committed to providing you with a great experience. However, we understand that sometimes things don't go as planned. This refund policy outlines the circumstances under which we offer refunds and the process for requesting one.

1. Eligibility for Refunds

Refunds are only available under the following conditions:

• You have purchased a software license within the last 10 days.
• You have encountered technical issues that prevent the software from functioning as intended, and these issues cannot be resolved by our support team.
• You have not used the software extensively, and your request is made within a reasonable timeframe after encountering the issue.

2. Non-Refundable Circumstances

We do not offer refunds in the following situations:

• Change of mind after purchase.
• Failure to understand the software's capabilities or limitations.
• Non-technical reasons such as dissatisfaction with the user interface or specific features.

3. Refund Process

To request a refund, please follow these steps:

• Contact our support team at support@amusingparents.com within 10 days of your purchase.
• Provide your purchase details, including the date of purchase and the email address used during the transaction.
• Describe the issue you encountered and any troubleshooting steps you have already taken.

Our team will review your request and respond within 5-7 business days. If your request is approved, the refund will be processed using the original payment method. Please allow up to 10 business days for the refund to appear in your account.

4. Contact Us

If you have any questions about this refund policy, please contact us at support@amusingparents.com.

Thank you for your understanding and cooperation.